InterAgency
Resolution Unit

Life is complex, accessing services should be simple.

The IRU works collaboratively with state agency, local partners, and families to identify solutions. We serve children, youth, and young adults from birth to age 22 with physical, emotional, developmental, and/or intellectual disabilities who have multiple care needs and are experiencing difficulty accessing services.

How can the IRU
help:

The IRU is human-centered, family-driven, and strength-based, to support youth with complex care needs, accessing the right services, at the right time.  Because every child and family is unique, it can sometimes be a challenge to get the support needed. The state system is complex, and children and families often need a combination of support – more than any single agency offers. 

Together with our partners, IRU is strengthening the way New Yorks serves its children and families.

Submitting a Referral

Email the referral packet to our confidential email:

centralizedintake@ccf.ny.gov

InterAgency Resolution
Forms

Intake

InterAgency Resolution FAQs

WHAT IS THE ROLE OF THE COUNCIL ON CHILDREN AND FAMILIES IN SECURING SERVICES FOR CHILDREN AND YOUTH WITH COMPLEX CONDITIONS?

The Council receives referrals about helping to facilitate services for children and youth with complex conditions. The primary objectives for such referrals is to ensure that individual children and youth receive the most appropriate community-based or residential services at the least restrictive level, and to resolve interagency service disputes.

The Council receives referrals for resolution from a variety of sources, including parents, children’s advocates, county Departments of Social Services, Committees on Special Education, county Probation Departments, state agencies, the Governor’s Office, and Senate and Assembly staff, and moves swiftly to resolve each case.

In addition to the resolution of specific case disputes, Council staff:

  • Work closely with agencies on system reforms to improve service delivery;
  • Monitor the frequency and severity of cases referred for resolution to determine policy or program implications requiring interagency state-level intervention;
  • Track the reliance and utilization of in-state and out-of-state residential placements by localities and school districts in New York State; and
  • Maintain a database system on hard-to-place/hard-to-serve referrals.

The Council receives referrals about helping to facilitate services for children and youth with complex conditions. The primary objectives for such referrals is to ensure that individual children and youth receive the most appropriate community-based or residential services at the least restrictive level, and to resolve interagency service disputes.

The Council receives referrals for resolution from a variety of sources, including parents, children’s advocates, county Departments of Social Services, Committees on Special Education, county Probation Departments, state agencies, the Governor’s Office, and Senate and Assembly staff, and moves swiftly to resolve each case.

In addition to the resolution of specific case disputes, Council staff:

  • Work closely with agencies on system reforms to improve service delivery;
  • Monitor the frequency and severity of cases referred for resolution to determine policy or program implications requiring interagency state-level intervention;
  • Track the reliance and utilization of in-state and out-of-state residential placements by localities and school districts in New York State; and
  • Maintain a database system on hard-to-place/hard-to-serve referrals.

The Council receives referrals about helping to facilitate services for children and youth with complex conditions. The primary objectives for such referrals is to ensure that individual children and youth receive the most appropriate community-based or residential services at the least restrictive level, and to resolve interagency service disputes.

The Council receives referrals for resolution from a variety of sources, including parents, children’s advocates, county Departments of Social Services, Committees on Special Education, county Probation Departments, state agencies, the Governor’s Office, and Senate and Assembly staff, and moves swiftly to resolve each case.

In addition to the resolution of specific case disputes, Council staff:

  • Work closely with agencies on system reforms to improve service delivery;
  • Monitor the frequency and severity of cases referred for resolution to determine policy or program implications requiring interagency state-level intervention;
  • Track the reliance and utilization of in-state and out-of-state residential placements by localities and school districts in New York State; and
  • Maintain a database system on hard-to-place/hard-to-serve referrals.

The Council receives referrals about helping to facilitate services for children and youth with complex conditions. The primary objectives for such referrals is to ensure that individual children and youth receive the most appropriate community-based or residential services at the least restrictive level, and to resolve interagency service disputes.

The Council receives referrals for resolution from a variety of sources, including parents, children’s advocates, county Departments of Social Services, Committees on Special Education, county Probation Departments, state agencies, the Governor’s Office, and Senate and Assembly staff, and moves swiftly to resolve each case.

In addition to the resolution of specific case disputes, Council staff:

  • Work closely with agencies on system reforms to improve service delivery;
  • Monitor the frequency and severity of cases referred for resolution to determine policy or program implications requiring interagency state-level intervention;
  • Track the reliance and utilization of in-state and out-of-state residential placements by localities and school districts in New York State; and
  • Maintain a database system on hard-to-place/hard-to-serve referrals.

InterAgency Resolution
Contact

Chris Tosado, LCSW -R Director Interagency Resolution Unit

Tools &
Resources

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